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Customer Survey
At PET AUTHORITY ANIMAL HOSPITAL, we care about pets and their people. We wish to provide you with excellent quality veterinary service in a modern, clean, and caring environment. You can help us in providing for you and your pet’s needs by sharing your comments with us about your expectations regarding veterinary care. Thank you very much for your time and your thoughts.
Email
How would you rate our parking lot/grounds?
Adequate parking
Inadequate parking
Clean
Littered or unkept
How would you rate our waiting room?
Comfortable
Neat and Clean
Odor free
Needed odor control
Our office hours...
Convenient
Restricted (please specify in comments)
Should be open more (please specify in comments)
Should be open later (please specify in comments)
The veterinarian
Was warm and friendly
Listened well to my pet's present syptoms
Didn't seem interested in what I was saying
Seemed in a hurry
Described the dianosis and treatment well
The veterinarian was...
First ChoiceProfessional in manner and appearance
Inferior in manner and appearance
Good at comforting both me and my pet
Able to make me feel like a friend
Intensive in his/her use of people skills
Our receptionist(s)
Stood and greeted you
Were warm and cheerful
Were cold or unfriendly
Seemed indifferent
Were hospitable
When you telephoned...
Your call was answered promptly
There was a long wait for someone to answer
You had trouble getting through
You were placed on hold for too long
Your phone conversation was...
Courteous
Hurried
Impolite
Informative
Our technician...
Greeted you warmly
Was gentle with your pet
Seemed proficient
Was knowledgable
Was a poor communicator
Was your waiting time reasonable
Yes
No
Do you understand our fees?
Yes
No
If you chose "no" for any of the above questions please elaborate here
Would you recommend our hospital to others
Yes
No
If you would not recommend our hospital please elaborate as to why
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Home
New Clients
New Clients & Form
What to Expect
Take A Tour
COUPONS – Specials & Promotions
Payment Policy
Make an Appointment
Customer Questionnaire
Contact Us
Career Opportunities
Services
All Services
Medical Services
Anesthesia and Patient Monitoring
Health Screening Tests
Nutritional Counseling
Preventive Services
Pet Supplies / Pet Food
Surgical Services
Additional Services
My Pet
Pet Health
Pet Health Care Tips
Pet Health Care Articles
How-To Videos
Best Food For Your Pet
Pet Health Checker
FAQs
Our Story
About Us
Team
Take A Tour
Emergencies
Take Our Survey
News
Shop
Pet Resources
Pet Resources
Pet Gallery
Cat Information
CATalyst Council
Poison Control Centre